Contact Us
We're here to help! Here's how to contact us for more information about the Florida
Prepaid College Plan and the Florida 529 Savings Plan.
Call Us
1-800-552-GRAD (4723)
Monday - Friday, 8 am - 6 pm, EST
Press Prompt 1 - Enrollment Information
Press Prompt 2 - Current Prepaid Customer Account Information
Press Prompt 3 - Current Savings Customer Account Information
TTY for the hearing impaired is 1-877-431-3691.
E-mail Us
customerservice@florida529plans.com
If you have a question or need other assistance with your Florida Prepaid College
Plan or your Florida 529 Savings Plan, E-Mail us.
NOTE: The Florida Prepaid College Board cannot accept changes to the plan, including
a change of address, via e-mail. We also cannot provide plan specific information
via email. Please access our automated information system or contact our Customer
Service department for plan specific information at 1-800-552-GRAD (4723).
To make changes to the plan, please download the forms
here.
Fax Us
Fax correspondence for both the Florida Prepaid College Plan and the Florida 529
Savings Plan to:
850-309-1766
Any documentation requiring a notary cannot be faxed. Only the original document
will be accepted. See the Mail Correspondence section for the address.
Mail Payments and Contributions
There are different payment centers for the Florida Prepaid College Plan and for
the Florida 529 Savings Plan.
Send your FLORIDA PREPAID COLLEGE PLAN payments to:
Florida Prepaid College Board
PO Box 31088
Tampa, FL 33631-3088
*Your Florida Prepaid College Plan payments are due by the 20th of each month.
Please put the account number on your check or MONEY ORDER. Make your check or MONEY
ORDER payable to: Florida Prepaid College Plan.
Send your FLORIDA 529 SAVINGS PLAN contributions to:
Florida Prepaid College Board
PO Box 31483
Tampa, FL 33631-3483
*You can make contributions to your Florida 529 Savings Plan at any time. Please
put the account number on your check or MONEY ORDER. Make your check or MONEY ORDER
payable to: Florida 529 Savings Plan.
Mail Correspondence
Mail all forms, letters and other correspondence for both the Florida Prepaid College
Plan and the Florida 529 Savings Plan to:
Florida Prepaid College Board
PO Box 6567
Tallahassee, FL 32314-6567
Mail Applications
Mail applications for both the Florida Prepaid College Plan and the Florida 529
Savings Plan to:
Florida Prepaid College Board
PO Box 6448
Tallahassee, FL 32314-6448